Professional enquiries
Understand a mediation enquiry.
Mediation, counselling and legal advice are different services. Begin by checking what a proposed professional actually offers and whether it suits the question you want to discuss.
Clarify the scope first
Ask the professional what their role would be, who would participate and what the appointment is intended to cover. Do not assume that an enquiry creates a binding process or any agreement.
This page does not assess whether mediation is appropriate for your circumstances, predict an outcome or describe the legal effect of a discussion. Take those questions to a qualified professional.
Check the format and participation
Confirm whether a proposed session is online or in person, its supported language and whether everyone expected to attend has agreed to the arrangement.
If participants are in different places, check timing and access details. If the session is in person, verify the actual location rather than assuming a nearby office exists.
Review the practical details
Ask about the duration, current fee, confidentiality terms and how the request will be confirmed. An enquiry receipt is not proof that a mediator has accepted.
If you need immediate safety help, use the safety resources rather than waiting for a mediation enquiry. JD and the consultation enquiry process are not emergency-response services.